robbedagain
Veteran
I don't know about that dfw lately at least in our station LAA metal tends to run late for example the phx trip used to be LUS ran 95% on time or early since LAA took over its either early or its super late
You're not really comparing SW to Spirit are you?Unfortunately, bigjets is right on. First and foremost, passengers want the lowest price, and will put up with almost any discomfort to get it. Mind you they won't do it silently or quietly, but they will do it. I can't tell you how many people I know who have sworn they will never fly Spirit again. Some of them swear that every single time they come home from a trip on Spirit.
Just goes to show you once again that Herb Kelleher had it right. He made it clear that he was selling you transportation from Point A to Point B, and if it wasn't too bumpy you got a glass of Coke and a bag of peanuts. The rest of us insisted on selling the experience of air travel. Now when they fly on us they still want that experience of air travel, but they want it at a Spirit/Southwest/etc price.
Do I think $600 is cheap?I just love you people. You are in an industry that for the most part doesn't know how to make money unless the government allows you to collude in pricing, go through multiple bankrupticies to avoid paying your bills so you can start over and allows you to merge and after all that you hate your customers. I just flew from Philly to St Louis for over $600. Do you consider that cheap?
I just love you people. You are in an industry that for the most part doesn't know how to make money unless the government allows you to collude in pricing, go through multiple bankrupticies to avoid paying your bills so you can start over and allows you to merge and after all that you hate your customers. I just flew from Philly to St Louis for over $600. Do you consider that cheap?
I fly AA almost exclusively because I'm a hostage in Philly. SW doesn't charger $200 to change fight schedules and doesn't charge for the first two bags and they like there customers
Testify, Brother! The ones I particularly love to hear complain are the overweight people. That's our fault also. I had a woman passenger who was shall we say "full-figured" (actually obese, would be more accurate) who said to me that she had been flying AA for years and she was sick and tired of the fact that we were shrinking the size of the seats themselves, not just the pitch. At the time, we were on an MD-80 with 5 across seating in coach. When the MD-80 entered service with AA (probably 40 years ago...before my time) it had 5 across seating in coach. So why would we shrink the size of the seats? To widen the aisle?[/QUOTE][QUOTE="WeAAsles, post: 1264602, member: 13419"
Now, with its flights launching, on average, with more than 80% of their seats occupied American is leading the industry in the opposite direction. It’s moving to pack more of us into each of its planes.
And ultimately it’s our fault.
For all our wailing and moaning about uncomfortable seats and the lack of leg room we collectively have proven – not only, but most noticeably via American’s failed More Room Throughout Coach experiment - that we won’t spend a dime more for an extra inch or two of space. But you can take it to the bank that we will complain loudly when someone takes that inch away from us"
https://www.forbes.com/sites/daniel...otix&partner=yahootix&yptr=yahoo#74f59f2b3d32
"Thus, More Room Throughout Coach became something a punch line among airline industry types when discussing bold but ultimately misguided marketing efforts. American had not only tossed seats off its planes, it had tossed revenue-producing assets, and got nothing in return for it. By trying to position itself as a more passenger-friendly carrier in hopes of drawing an elusive premium fare price from travelers American turned itself into an economic chump."
And yet, cabin products like Delta Comfort, United Economy Plus and AA's Main Cabin Extra are all direct results of that flawed decision to roll out MRTC. United's choice to limited it to just a few rows is what ultimately struck the balance, but they never would have done that without AA using legroom as a marketing ploy.
Why wouldn't I like what the airlines are doing? The bonus check I got this year from the airline I work for was more than my first year's salary as an agent.
I do think less than 30" pitch is asking for trouble. Maybe if it was reserved for Main Cabin Minus only?