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Feeling Of Entitlement

JS said:
I'm not absolutely positive of this, but I believe that is what US does. I know AA, DL and UA include booking class as part of the formula used to determine elite status.

Once again, Southwest is "behind the times", awarding credits based solely on flying one trip (one for one way, two for round trip, and that's it). No extra credit for buying a full fare. Why?
[post="257010"][/post]​

US awards extra credit for unrestricted fares, and many times the unrestricted fares are eligible for upgrade at the time they're booked. All US has to do is lower the unrestricted fares and/or first class fares to a point where it makes sense to buy them, and KC won't have to worry about the roaches on cheap fares getting a big seat.
 
mbmbbost said:
US awards extra credit for unrestricted fares, and many times the unrestricted fares are eligible for upgrade at the time they're booked. All US has to do is lower the unrestricted fares and/or first class fares to a point where it makes sense to buy them, and KC won't have to worry about the roaches on cheap fares getting a big seat.
[post="257080"][/post]​

Bingo...that's my point....make it attractive for someone to BUY a seat and you'll make more money than someone travelling on a cheap fare upgrading into that seat. Shoot, price it right, and you most likely won't have any trouble filling a plane with last minute fares....the "turd brown bus" has a higher percentage of passengers pay full fare than any other airline, and very few complaints that they are screwing over the customer because of it.
 
It's not so much a feeling of entitlement as much as a feeling of betrayal by incompetent parasites that ran US Airways into the dirt . . . . and walked away rich.
 
PineyBob said:
GOOD! Then go fly Delta and you will be happy as a clam as that's the way they allocate status.

US Airways FF'ers are at least smart enoigh to find a program that rewards them based on the totality of their business, just like SWA.
[post="257085"][/post]​

Um Bob...Delta is only close to bankruptcy while US is in it for the second time. US Airways FF'ers are really close to ending up on Delta themselves. You know how some airlines make bad business decisions? US modified their FF plan to pretty much mirror Delta's...then they caved and made the decision to go back to the old way. Given their current financial situation, which was the better decision?
 
KCFlyer said:
US modified their FF plan to pretty much mirror Delta's...then they caved and made the decision to go back to the old way.
[post="257088"][/post]​
Wrong buckwheat.

US was the first to announce the plan. The uproar was huge. They pulled back in a couple of weeks.

Then FOUR months later DL basically implemented the US Plan. Thus the DL rats were born. DL never pulled back

You really should know the facts before you post here. Most of your post are so full of factual errors. i.e elite programs lose money, etc. that the more you post, the more it is apparent you have no clue.

My advice. Stick to the brown turd forum 🙄
 
longing4piedmont said:
Wrong buckwheat.

US was the first to announce the plan. The uproar was huge. They pulled back in a couple of weeks.

Then FOUR months later DL basically implemented the US Plan. Thus the DL rats were born. DL never pulled back

You really should know the facts before you post here. Most of your post are so full of factual errors. i.e elite programs lose money, etc. that the more you post, the more it is apparent you have no clue.

My advice. Stick to the brown turd forum 🙄
[post="257090"][/post]​

Forgive me. And thank you for correcting me. But let's look at facts shall we...

1. US was was in bankruptcy. They emerged
2. They were looking at was to control costs, so they modifed a "profit center" 🙄
3. The outcry was HUGE...they pulled back
4. Four months later, Delta mirrored the US plan. They are close to bankruptcy, but not quite.
5. US, in an effort to keep costs under control goes to labor for yet more concessions
6. US enters bankruptcy a second time.

and last but not least

7. The outcry against US's modifications were "huge" only because most of those "valuable Frequent Flyers" knew that they were travelling on greatly reduced fares and would not qualify for 'full credit' towards their status. If they were flying at profitable fares, they would not have been impacted at all. And that, my friend, means your butt is warming a seat at a loss. That doesn't help your carrier of choice.
 
Again you have no clue, but appears you desire to learn the hard way.

If there is one empty seat on the plane, then my fare is additional revenue to them regardless of what I paid. Very few of the FF were flying on the cheap fares to any degree at all when the changes were made, but yes if on occasion the fare was cheap, I wanted the credit for it. Again many of us averaged $1000 a week in air fare then and continue to do so today.

I'm both a rat and a cockroach. Joined both. I've flown over 50 segments on DL this year. That's almost $12,000 in revenue US did not get. Why? because the rocket scientists in CCY can't figure out how to offer rational fares. Many weeks this year, US has been +$800 more in fare than DL. Since US flew every one of those flights with empty seats, in hind sight they would have been better off charging me $800 less a week and had $4000 in revenue. Once the plane leaves the gate, that seat is worthless and if fact cost them to fly it empty

KCFlyer said:
Forgive me.  And thank you for correcting me.  But let's look at facts shall we...

1. US was was in bankruptcy.  They emerged
2. They were looking at was to control costs, so they modifed a "profit center" 🙄
3. The outcry was HUGE...they pulled back
4. Four months later, Delta mirrored the US plan.  They are close to bankruptcy, but not quite.
5. US, in an effort to keep costs under control goes to labor for yet more concessions
6. US enters bankruptcy a second time.

and last but not least

7.  The outcry against US's modifications were "huge" only because most of those "valuable Frequent Flyers" knew that they were travelling on greatly reduced fares and would not qualify for 'full credit' towards their status.  If they were flying at profitable fares, they would not have been impacted at all.  And that, my friend, means your butt is warming a seat at a loss.  That doesn't help your carrier of choice.
[post="257091"][/post]​
 
longing4piedmont said:
Wrong buckwheat.

US was the first to announce the plan.  The uproar was huge.  They pulled back in a couple of weeks.

Then FOUR months later DL basically implemented the US Plan.  Thus the DL rats were born.  DL never pulled back

You really should know the facts before you post here.  Most of your post are so full of factual errors. i.e elite programs lose money, etc. that the more you post, the more it is apparent you have no clue.

My advice.  Stick to the brown turd forum  🙄
[post="257090"][/post]​

Your facts are incorrect. US' plan was to give ZERO elite status on low fares. You could take 1,000 flihgts a year, but if they were low fare, you would never get an upgrade. This is what set off the frequent flyers.

Delta's plan, on the other hand, was 1/2 credit on low fares, regular credit on middle fares, 150% credit on full coach fares, and 200% credit on First Class fares.

At the same time, they also eliminated segment qualification but made the qualification floor 750 miles instead of 500 (i.e., you got 375 elite status miles on a short-haul low fare and 1,500 on a short haul First Class). The result is that for a short-haul low-fare passenger, achieving Silver Medallion (the lowest elite level) went from 30 segments a year to 67. On the other hand, for a short-haul First Class passenger, reaching Silver Medallion went from 30 segments down to 17.

Delta did rescind some of these changes but not all. The 1/2 credit on low fares is now full credit, the 200% credit for First Class fares is now 150% (same as full coach), and the mileage floor is 500, same as it was before. However, the segment qualification is still gone, which means for the short-haul low-fare passengers, you need 50 segments a year -- less than the old 67 but still more than the old-old 30.


edited to add: I see your post above that you are also a Delta rat, so this post is probably stuff you already know, but I will leave it here for KCflyer to read in order to become more informed
 
JS

You are correct. The point I wanted to make was US started the ball rolling and the other carriers started following shorly there after. To be honest I have never forgiven BBB for starting the slide. I should have been more specific on exactly what transpired and when. Trust me I have learned how to play the DL game as a PLT.

US quickly understood that the cost of a segment credit was much less than than losing the FF revenue they were going to lose.



JS said:
Your facts are incorrect.  US' plan was to give ZERO elite status on low fares.  You could take 1,000 flihgts a year, but if they were low fare, you would never get an upgrade.  This is what set off the frequent flyers.

Delta's plan, on the other hand, was 1/2 credit on low fares, regular credit on middle fares, 150% credit on full coach fares, and 200% credit on First Class fares.

At the same time, they also eliminated segment qualification but made the qualification floor 750 miles instead of 500 (i.e., you got 375 elite status miles on a short-haul low fare and 1,500 on a short haul First Class).  The result is that for a short-haul low-fare passenger, achieving Silver Medallion (the lowest elite level) went from 30 segments a year to 67.  On the other hand, for a short-haul First Class passenger, reaching Silver Medallion went from 30 segments down to 17.

Delta did rescind some of these changes but not all.  The 1/2 credit on low fares is now full credit, the 200% credit for First Class fares is now 150% (same as full coach), and the mileage floor is 500, same as it was before.  However, the segment qualification is still gone, which means for the short-haul low-fare passengers, you need 50 segments a year -- less than the old 67 but still more than the old-old 30.
[post="257099"][/post]​
 
PineyBob said:
You're correct JS. Forgot that. Just for a refresher KC, here is BBB quote that was the start of the Cockroaches. If you as a loyal FF aren't offended then are a rare individual indeed.

"Someone who flies a lot isn't necessarily loyal if what they're doing is buying the lowest-priced ticket every time they fly," he says. "That's not necessarily the kind of loyalty we want to reward. We want to reward those people who pay a premium for the services we offer."
...

IMHO, BBB was really a Blowhard of Continental but without any kind of management skills (or cursing skills for that matter). If I remember correctly, it was CEO Blowhard who was the first to lambast people for asking why Continental wanted $1,800 for a mid-week roundtrip between EWR and SFO.

At least BBB admitted that some people will buy a low fare when it's available (gee what a surprise). CO CEO Blowhard, on the other hand, stated "When I say it's $1,800, you'll pay $1,800". Now that the LCC have been eating into CO's markets just like the LCC have been eating into all the legacy markets, I can only wonder if CO CEO Blowhard remembers the "good old days" before he pissed off half his customer base with his rude comments and conversion of OnePass into NonePass.

CO CEO Blowhard should be very thankful that he inherited an airline that took every advantage in the book on corporate bankruptcy, advantages that no longer exist.
 
longing4piedmont said:
If there is one empty seat on the plane, then my fare is additional revenue to them regardless of what I paid.
[post="257096"][/post]​

Yes it is, assuming you know for a fact that no one else would have purchased that seat. Do you know that?
 
whlinder said:
Yes it is, assuming you know for a fact that no one else would have purchased that seat.  Do you know that?
[post="257143"][/post]​

The best we can do is rely on Yield Management's assumption that the seat would have gone unsold.

Yield Management has a model based on expected sales, and they apply that model to the seat inventory. Even if the model is perfect, there will always be flights where the seat could have been sold, and there will be flights where the seat wasn't made available yet wasn't needed.

It's like flipping a fair coin (i.e., a perfect model) four times and expecting two heads and two tails. On average, you will get two heads and two tails, but sometimes you will get one head and three tails, or four heads and no tails.
 

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