We all realize that some change is necessary in this current market environment, but it appears US might have overstepped the bounds with the removal of mileage bonuses for elites and elimination of the 500 mile minimum.
One airline actually gets it--and LISTENS TO THEIR CUSTOMERS. CO just announced this morning that they heard us loud and clear, and they have reinstated the 500 mile minimum for elite flyers.
Not like anyone in the sand castle cares about customers, but now there is a precedent to rescind change--oh wait.....there already WAS a precedent--the Dividend Miles proposed change 6 years ago which gave birth to the Cockroaches and FFOCUS!!
That one took 2 weeks--almost the same period of time it took CO to change THEIR mind....
One airline actually gets it--and LISTENS TO THEIR CUSTOMERS. CO just announced this morning that they heard us loud and clear, and they have reinstated the 500 mile minimum for elite flyers.
Not like anyone in the sand castle cares about customers, but now there is a precedent to rescind change--oh wait.....there already WAS a precedent--the Dividend Miles proposed change 6 years ago which gave birth to the Cockroaches and FFOCUS!!
That one took 2 weeks--almost the same period of time it took CO to change THEIR mind....