The other day an HP employee was trying to non-rev out of our station and didn't make our flight - we convinced another airline to take this person FREE of CHARGE or ticket to XXX so they could make a flight home.
Employee was ever so grateful, was told hate-stories about us "USAir" people from her base in PHX... said she will tell everyone how nice and accommodating we are.
Whether you like it or not, we are ALL family on Day 1. We're not perfect, there will always be the evil 2nd cousin to stir the pot, but we need to learn to get along and shrug it off.
Think about it this way: If USAir is going to be flying our 767s PHX-hawaii, its more seats than the 757, which means more people flying our airlines (or more seats to non-rev on!) and greater chances for success on the route.
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