Nope, it's pretty clear there's a group of employees with a "burn the place down" type attitude who have decided that it's time to take hostages in their battle.
Go ahead and blame management for whatever they've done to you, but the moment you start using customers as leverage, you lose all sympathy from me.
Worse, you've lost my business.
I booked a trip late last week in business class to Europe. I'm now rebooked on LH instead.
Why? If you can't be bothered to be professionals, you don't need my business.
So please, do a little victory dance if you want. But to be clear, it's not a victory. AA can't afford to be losing a single customer right now. UA's operation seems to be back under control.
Trust me, it's no loss to me -- I'll still get where I need to be, and I'll still earn miles. Just not with AA.
Same thing for other customers. You'll piss a few off who didn't know any better, but I'm not the only one re-evaluating whether to rebook AA or not.
When the schedule gets cut back, the only ones you're punishing are your co-workers. It's not a loss to management -- their paychecks don't shrink as the airline shrinks, and you can't punish their stock options.
Maybe one of you can explain what is it you're hoping to accomplish by devaluing the brand. Are you hoping that management will simply give up, and hand the keys to Doug Parker?
If that's the plan, God help all of you, because you're gonna need it.