Charlotte Observer front page

[Claxon]

And this has what to do with airline safety? So Mr. Parker made a mistake, he is human, are you saying that you have not done anything wrong in your life?

Most people try and move on, do something positive and learn from their mistakes. Others continue to wreak havoc on their customers and employees...........



The 19 most hated U.S. companies include several telecoms
Posted on 13 July 2011 by by Marc Speir. Tags: Airlines, American Customer Satisfaction Index, AT&T Mobility, Banks, Charter Communications, Comcast, Cox Communications, Dish Network, Power Companies, Telecoms, The Atlantic, Time Warner Cable
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The Atlantic compiled and released the 19 most hated companies in America, gleaning information from the American Customer Satisfaction Index, which rates companies based on thousands of surveys. The latest index showed that the unfavorable amongst American firms include large banks, airlines, power concerns and you guessed it, telecom companies.
The list in order of most despised first includes Pepco Holdings Inc. (POM), Delta Airlines (DAL), Time Warner Cable Inc. (TWC), Comcast Corp. (CMCSK), Charter Communications Inc. (CHTR), US Airways Group Inc. (LLC), United Airlines (UAL), American Airlines Corp. (AMR), MySpace, Facebook, UnitedHealth Group Inc. (UNH), Long Island Power Authority, L.A. Department of Water and Power, AT&T Mobility (T), JPMorgan Chase & Co. (JPM), Pacific Gas and Electric Corp. (PCG), Cox Communications Inc., Dish Network Corp. (DISH), and Bank of America Corp (BAC).

 

[Claxon]

Instead of doing this.............




WORLD'S MOST ADMIRED COMPANIES

Full List
By Location
Best & Worst
No. 1s
Industries


And the winners are...
Which companies have the best reputations? Apple tops the list for the fourth year in a row. See who else made the top 50 this year. More
Apple
Google
Berkshire Hathaway
[]Southwest Airlines[/]
Procter & Gamble

 

[malikie]

Most people try and move on, do something positive and learn from their mistakes. Others continue to wreak havoc on their customers and employees...........



The 19 most hated U.S. companies include several telecoms
Posted on 13 July 2011 by by Marc Speir. Tags: Airlines, American Customer Satisfaction Index, AT&T Mobility, Banks, Charter Communications, Comcast, Cox Communications, Dish Network, Power Companies, Telecoms, The Atlantic, Time Warner Cable
Comment Tweet Share Share Digg
The Atlantic compiled and released the 19 most hated companies in America, gleaning information from the American Customer Satisfaction Index, which rates companies based on thousands of surveys. The latest index showed that the unfavorable amongst American firms include large banks, airlines, power concerns and you guessed it, telecom companies.
The list in order of most despised first includes Pepco Holdings Inc. (POM), Delta Airlines (DAL), Time Warner Cable Inc. (TWC), Comcast Corp. (CMCSK), Charter Communications Inc. (CHTR), US Airways Group Inc. (LLC), United Airlines (UAL), American Airlines Corp. (AMR), MySpace, Facebook, UnitedHealth Group Inc. (UNH), Long Island Power Authority, L.A. Department of Water and Power, AT&T Mobility (T), JPMorgan Chase & Co. (JPM), Pacific Gas and Electric Corp. (PCG), Cox Communications Inc., Dish Network Corp. (DISH), and Bank of America Corp (BAC).

Should we also encourage all the pilots that have a similar problem to move on and do something more positive and learn from their mistakes also?

As for one of the most hated companies for customer satisfaction I hold no stock in it. It is just like those most livable cities surveys. Hell Pittsburgh won it once
and we all know that was a farce.

 

[HPearlyretiree]

Instead of doing this.............




WORLD'S MOST ADMIRED COMPANIES

Full List
By Location
Best & Worst
No. 1s
Industries


And the winners are...
Which companies have the best reputations? Apple tops the list for the fourth year in a row. See who else made the top 50 this year. More
Apple
Google
Berkshire Hathaway
[]Southwest Airlines[/]
Procter & Gamble

Great, get off your dead ass and go work for them. (like they would hire you....LOL)

You made a bad career move and went to a moribund airline that only knew how to fail. I don't feel sorry for you, you have free will.

 

[A320 Driver]

Great, get off your dead ass and go work for them. (like they would hire you....LOL)

You made a bad career move and went to a moribund airline that only knew how to fail. I don't feel sorry for you, you have free will.

Piedmont was NOT a bad career move. Many of us got saddled with this much the same way you did...

Driver B)

 

[Claxon]

Great, get off your dead ass and go work for them. (like they would hire you....LOL)

You made a bad career move and went to a moribund airline that only knew how to fail. I don't feel sorry for you, you have free will.

You are the perfect example of Franke Air Management. A low level manager, who creates and maintains a toxic workplace, instead of displaying leadership. You are exactly why this Toxic Franke Air has destroyed the airline industry. Amazing how the same Toxic Leadership blames its' employees for its' failures, yet continues to deliver a substandard product to its' customers. The same customers who rate it among the most hated companies in America. Congratulations!





Work Environments

Posted on May 19, 2011 by Mike Myatt
000

I have read a tremendous amount of information over the last several months on the topic of toxic work environments. While these articles tended to stir the pot a bit, they were in my opinion mostly missing the mark. The articles should have been written on the topic of poor leadership. Toxic work environments can only exist where a lack of trust and respect are present, and this can only occur in the absence of sound leadership. Let me be as clear as I can – the phrase ”toxic work environment” is code for bad leadership, because a toxic culture simply cannot co-exist in the presence of great leadership. In the text that follows you’ll find the truth about toxic cultures…

A toxic work environment thrives off of everything that great leadership stands in opposition to. The fuel for toxicity is conflict not resolution, ego not humility, self-interest not service above self, gossip & innuendo not truth, social & corporate climbing not team-building, and the list could go on.

 

[700UW]

Guess you have a comprehension problem.

HPearlyRETIREE, does it sink in now?

NosSumClax

And posting whole articles is a TOS violation.

 

[nic4us]

You are the perfect example of Franke Air Management. A low level manager, who creates and maintains a toxic workplace, instead of displaying leadership. You are exactly why this Toxic Franke Air has destroyed the airline industry. Amazing how the same Toxic Leadership blames its' employees for its' failures, yet continues to deliver a substandard product to its' customers. The same customers who rate it among the most hated companies in America. Congratulations!

The reason a toxic culture exist is because scumbags like you are allowed to slip through the cracks and get to retain employment when a merger occurs.

Time to clean house of you and any like you.

 

[Claxon]

The reason a toxic culture exist is because scumbags like you are allowed to slip through the cracks and get to retain employment when a merger occurs.

Time to clean house of you and any like you.

The western Franke disciples, at their best. Toxic



A toxic work environment thrives off of everything that great leadership stands in opposition to. The fuel for toxicity is conflict not resolution, ego not humility, self-interest not service above self, gossip & innuendo not truth, social & corporate climbing not team-building, and the list could go on.

 

[Glucose Intolerant]

Man your post was stupid.

Pot meet Kettle

 

[NoYellowNeck]

Seriously?

You hardly post and when you do that's all you put up?

Lame.

 

[NoYellowNeck]

The western Franke disciples, at their best. Toxic



A toxic work environment thrives off of everything that great leadership stands in opposition to. The fuel for toxicity is conflict not resolution, ego not humility, self-interest not service above self, gossip & innuendo not truth, social & corporate climbing not team-building, and the list could go on.

Calm down Nos

You're spazzing.

 

[malikie]

The western Franke disciples, at their best. Toxic



A toxic work environment thrives off of everything that great leadership stands in opposition to. The fuel for toxicity is conflict not resolution, ego not humility, self-interest not service above self, gossip & innuendo not truth, social & corporate climbing not team-building, and the list could go on.

And this toxic enviroment did not exist until the east showed up on property. Prior to the merger the relationship between management and labor was actually good. So add another feather in the cap of USAPA for screwing something up again.

I can hear it now. The response from the USAPA brainless will be their mantra "It's managemnet's fault".

 

[john john]

And this toxic enviroment did not exist until the east showed up on property. Prior to the merger the relationship between management and labor was actually good. So add another feather in the cap of USAPA for screwing something up again.

I can hear it now. The response from the USAPA brainless will be their mantra "It's managemnet's fault".

http://www.forbes.com/forbes/2001/0611/106.html
AmWest (nyse: AWA - news - people ) almost goes out of its way to cultivate rocky relations with its work force, and employee bile poisons every public interaction. A senior executive at a rival airline says he has never seen a carrier whose approach to workers was so confrontational. "Employees feel they're being used," he says. "It's tough to get them to win one for the Gipper."

AmWest is the kind of employer that fires people on Christmas Eve (500 technicians in early December 1995). It took nearly five years to negotiate a first contract with flight attendants. Pilots, in a fit of pique, deliberately flew extraordinarily fast to burn extra fuel. Arriving early at their destinations, they would circle to kill time. This, says a former AmWest executive, was standard practice.


America's Worst Airline?
http://www.forbes.com/forbes/2001/0611/105.html
The major carriers have turned business travel into an inescapable evil--a hair shirt with wings
America West. Even in an industry rife with screwups, crummy service and dissembling, America West stands out as a paragon of badness. It ranks worst in customer complaints, worst in lost luggage, worst in cabin comfort and next-to-worst in on-time performance. It has one thing going for it: In denied boardings (bumping ticketed passengers because a flight is oversold), it is somewhat less bad than the average airline.
http://www.forbes.com/legacy/forbes/2001/0611/airlines.shtml
Based on five criteria--complaints, lost luggage, comfort, denied boardings ("bumpings") and on-time performance--America West (nyse: AWA) ranked worst among the top ten carriers
The AmWest scrapbook includes some doozies. The carrier has stranded Bruce Babbitt and broken stewardesses' legs (in an onboard mishap). It has belittled a blind woman and engaged in behavior that some passengers deem to be racial profiling. In one incident of air rage the perpetrator was found to be an America West pilot, traveling off-duty.

Yet AmWest is only the worst in a field crowded with incompetence. The major carriers have turned business travel into an inescapable evil--a hair shirt with wings. You call an airline and are told your flight will take off on time, only to arrive at the airport and be kept waiting for hours. The food is awful, when you can get any, and thousands upon thousands of bags are misplaced or lost (see Baggage, p. 108). Airline seats seem designed for stick figures (see Comfort; p. 110). Complain about any of this and you risk arrest (see box, Seething on a Jet Plane, p. 106).

 

[signals]

Instead of doing this.............




WORLD'S MOST ADMIRED COMPANIES

Full List
By Location
Best & Worst
No. 1s
Industries


And the winners are...
Which companies have the best reputations? Apple tops the list for the fourth year in a row. See who else made the top 50 this year. More
Apple
Google
Berkshire Hathaway
[]Southwest Airlines[/]
Procter & Gamble

Just goes to show you that sometimes you WN while others win to LUSe