If the rumor is true, the part that get me, is management is telling their customer that their cost structure is so tight, it can't afford another $0.03 per passenger. That is the amount ole Doug said the pretzels cost.
I am sure there are many other ways to save money. IIRC a beverage napkin casts about 1 1/2 cents each. SO only give them out upon request.
THis is real nickel and diming here. The most this snack should cost is a dime. 1 1/2 bags per passenger (some ask for 2) time two legs + $0.09.
And this is also figured in the ticket cost, just like meals were when they were served. Remember that there is no such thing as a free lunch.
Contential has the right approach, and they received over $7,500.00 in fares from me in April, that should have gone to US since US had a better schedule for my travels, and that was a total of 20 legs of flying.
But since US is so cheap they lost most of my business, and now they are telling me my business is not even worth a dime, they will probably see less than none, or only on a money loosing flight, and not a $1,500.00 trans con.