I can only speak of the new and I think they want the SWA thing but happy and personable and making each and every passenger feel welcome, that's good and accepted and probably encouraged....IMO.
Company wide we should have the video screens announce all the standard stuff i.e. dividend miles, cockpit is in the front
If the announcements are on video, they are fine. If they are being made by the cabin crew and they are too long and verbous, thats TERRIBLE. After level off, i like to have only a bottle of water and get to work on my laptop without all the distractions from the overly long inflight announcements.Im not trying to be evil or mean, but that is my preference. I also would prefer any seat in row one and in the window. Sitting at the bulk head and in the window cuts down on distractions for me too.
It's called selling the brandWoo hoo
Back to USAir(ways) Magazine. A lot of creative minds out there in Tempe.
just kidding)
Now hey hey please I know you are better than that Barbell and the point is that the safety part of the announcements go on and on to the point where the passenger really does stop listening and for some reason they just do not roll of of the tongue (most that I know at West think they are grammatically<spelling incorrect). The point I was trying to make is that the East announcements (yes we are supposed to read verbatum)do not ramble, it is right to the point, yes some advertising on the level off (after take off) but it is all to the point and no rambling. It is hard to be professional if you are reading something that does not flow easily from the tongue, and I think that is the only thing they are saying.
Before they ran into bad times last year ATA did the boarding videos and it was really neat, they switched it around, some top 40, some country, some classical, kind of something for everyone and it kept the line moving, I mean if you play elevator music to be PC well then you just might have people laying down in the aisle falling asleep. Then you have people snoring and f@rting, which just gets everyone going. hahaUS East did try boarding videos several years back as well as really upbeat trendy music boarding videos with club dancers in silhouette forms when we did the Britsh Airways wetlease. The BA videos were really cutting age....many people wondered what the hell it was and what were they missing. I would love to see Doug explore this concept....many people are into music and if the videos are well done (have the recording studios produce and maket themselves and there stars) and maybe the pax will turn off there Ipods, shut off there phones and cut the unneccessary chitchat/galking.......THAT'S what slows down the Boarding, and LET'S Get The Party Started
