Bus Peolple Airways

[KCFlyer]

sky high states: Uh, NO. Mr Freq. flyer. They, like the rest of the industry are "emulating" the bare bones service of Southtrash.

If that really were the case, then other airlines would have enough telephone res agents to actually answer a phone, instead of making them listen to a recording telling them how their call is important (although their time apparently isn't) and that you can always use their website. It is rare to be put in a hold queue on Southwest.

If that really were the case, pillows and blankets would still be on planes.

If that really were the case, snacks would be free.

Yes...this pile of white trash I guess has low expectations. However, all the "you can always use our website" messages in the world won't help the potential customer who isn't near a computer...and all they really want to do is make a reservation and try to spend some money on your airline. In fact, it'd be interesting to see how many people got tired of waiting to speak to someone, hung up, and booked on "Southtrash".

 

[SKY HIGH]

If that really were the case, then other airlines would have enough telephone res agents to actually answer a phone, instead of making them listen to a recording telling them how their call is important (although their time apparently isn't) and that you can always use their website. It is rare to be put in a hold queue on Southwest.

If that really were the case, pillows and blankets would still be on planes.

If that really were the case, snacks would be free.

Yes...this pile of white trash I guess has low expectations. However, all the "you can always use our website" messages in the world won't help the potential customer who isn't near a computer...and all they really want to do is make a reservation and try to spend some money on your airline. In fact, it'd be interesting to see how many people got tired of waiting to speak to someone, hung up, and booked on "Southtrash".

sky high states: Like YOU even know the statistics of Calls NOT answered at the WN Reservations centers. LOL. Would that be...uhhh, guessing you know? PLEASE LET US KNOW HOW MANY CALLS WERE TAKEN, YESTERDAY, AT THEIR CENTER.
HUH?
I believe one or two airlines in the entire industry removed pillows/blankets. Those same airlines offer first class, business class, movies, pre-assigned seats, upgrades, etc. Still wanna compare you're petty pillows?
snacks? Free? WHAT MEAL does Southtrash offer? EVER? Huh?
I love your response to NO Movies on a transcon....Ohhh, bring a book. <LOL> Yep, great reply for WN.
Speak to a Reservation Agent. What are you, OLD? There's the internet. Imagine that. Booking a reservation through your computer, printing out your boarding pass too.
Not near one?....that's like saying, Not near a phone.

I'll be waiting for your canned reply......ROTFLMAOOOO.
He'll do what he always does, turns the topic away from WN to other carriers. Right? Mag's.

only stating opinions

 

[KCFlyer]

sky high states: Like YOU even know the statistics of Calls NOT answered at the WN Reservations centers. LOL. Would that be...uhhh, guessing you know? PLEASE LET US KNOW HOW MANY CALLS WERE TAKEN, YESTERDAY, AT THEIR CENTER.
HUH?

I'm not sure. And yep, it's a guess. But it's a guess based on calling and talking to a live person versus being on hold.

I believe one or two airlines in the entire industry removed pillows/blankets. Those same airlines offer first class, business class, movies, pre-assigned seats, upgrades, etc. Still wanna compare you're petty pillows?
snacks? Free? WHAT MEAL does Southtrash offer? EVER? Huh?

I get it...for a mere $500 premium, I could have a pillow and a meal. I think I could eat a meal at Wolfgang Puck's, with a bottle of fine wine, for less than that. Otherwise...what is free in the coach cabin of your aircraft?

I love your response to NO Movies on a transcon....Ohhh, bring a book. <LOL> Yep, great reply for WN.

Oddly enough, my CLT-SJU flight in a 767 had me seated far enough away from the "movie screen" that I wish I would have had a book.

Speak to a Reservation Agent. What are you, OLD? There's the internet. Imagine that. Booking a reservation through your computer, printing out your boarding pass too.
Not near one?....that's like saying, Not near a phone.

Hmmmm...there are some things one cannot do on the internet, and while you may find this hard to believe, I see a lot of folks who are NOT carrying a computer around with them.

I'll be waiting for your canned reply......ROTFLMAOOOO.
He'll do what he always does, turns the topic away from WN to other carriers. Right? Mag's.

only stating opinions

Here's my "canned reply"...I am considering going on a cruise out of St Thomas. I wanted to actually pay for a first class ticket, but wtf...US only has 8 first class seats on their 757??? American and Delta had 22, and Delta had an easier routing. Would have loved to give US the business, but gosh...a person who wants to actually pay for first class finds that the US cupboard is bare.

As for you skyhigh...you and mags both harbor such a great hatred towards Southwest that you overlook the things they do right. You want to say that US offers first class and Southwest doesn't...well you know...what was US's profit last quarter? And if it was tough making a profit with the extra revenue from 20 some odd first class seats, I'd guess it's even tougher squeezing that extra revenue out of 8 FC seats.

 

[AstroLounge]

It's not just the customers. You got to love the impression the customers get seeing the line of US and Express ground crew at PHL waiting to cash their checks by the moving sidewalks going to "A" concouse. Shirts untucked, caps backwards, gold jewelery dangling, pants down to the knees. I sure the customer is thinking great "gangsta's" are servicing the plane.

And all this time I thought those 'thugs' were the cast in the movie "Soul Plane" (That movie was hysterical....maybe they should offer that for sale in the Inflight Magazine- and use the marketing theme of, "In tribute to the Airline that inspired the Movie....."now sit your happy a** down, strap yourself in and shut your piehole for awhile". 😛

 

[SKY HIGH]

I'm not sure. And yep, it's a guess.

just what I thought.

Funny how you twist the facts. First you state, how legacy carriers removed pillows. Now, you complain that they offer meals onboard. It's a SERVICE being "offered", get it? Dont wanna purchase it, you dont have to? Comprehend that? it's NOT in that $500 premium, which is ANOTHER guess on your part. Other then the last minute walk ups. Most people are traveling on the CHEAP.
Couldnt watch the Movie? Sureeee. The SCREEN SIZE is probably 3 by 4 FEET with additional screens in the ceiling. Nice try though.

Last quarter PROFIT: http://www.prnewswire.com/cgi-bin/stories....4408&EDATE=

Like Mags said, Southwest evolved this industry into a trailpark. It NO LONGER competes on SERVICE, it's COST.
And, MOST OF THE INDUSTRY has gone, bankrupt, just to be LIKE----------> SOUTHWEST. And, the flying public, is NOT happy.

LOL, you dont even work for Southwest, but you sit on their board, constantly defending it. That's valuable time spent. LOL.


ONLY stating opinions.

 

[KCFlyer]

LOL, you dont even work for Southwest, but you sit on their board, constantly defending it. That's valuable time spent. LOL.
ONLY stating opinions.

And you work for US...and I just pointed out a problem...8 seats in FC...and I wanted to pay for one of them. You don't seem to be defending your own employer. But...and this is important...you have repeatedly inferred that I am "white trash" and my money is not welcomed at USAirways. Fine. It's being spent with Delta. In fact, your attitude towards customers or potential customers might actually work for you to get your wish...When my travel plans visiting family in AVL, I'll book on Delta. Wouldn't want to sully your aircraft with my kind on it.

 

[US1YFARE]

I love your response to NO Movies on a transcon....Ohhh, bring a book. <LOL> Yep, great reply for WN.

Actually, I think they play toilet paper games and sing silly songs.

 

[SKY HIGH]

...you have repeatedly inferred that I am "white trash" and my money is not welcomed at USAirways. Fine. It's being spent with Delta. In fact, your attitude towards customers or potential customers might actually work for you to get your wish...When my travel plans visiting family in AVL, I'll book on Delta. Wouldn't want to sully your aircraft with my kind on it.

sky high states: Poor little male ego.
I inferred WHAT?........PLEASE copy and paste.....where i said, you are not welcome.....ANYWHERE. K. For that matter, show me where I've stated WHO I WORK FOR. (another guess on your part) Booking on Delta? What is that, your weak attempt to punish me.

only stating opinions.

 

[KCFlyer]

sky high states: Poor little male ego.
I inferred WHAT?........PLEASE copy and paste.....where i said, you are not welcome.....ANYWHERE. K. For that matter, show me where I've stated WHO I WORK FOR. (another guess on your part) Booking on Delta? What is that, your weak attempt to punish me.

only stating opinions.

"Southtrash"....and the people they attract. They like my money, they get me where I want to go, they do it for a fair price, and they appreciate my business. You don't like those kind of folks, so I will be sure NOT to fly US so as not to bring your airline down anymore. Too bad....I've flown to AVL and GSP several times on US...went to Grand Cayman on US...went to SJU on US. Never got what I would call stellar service on those flights, but it wasn't anything horrible either. But you've shown me the light - I should bring down the other airlines and let US only carry the cream of the crop. And that I will do.

 

[AstroLounge]

just what I thought.

Funny how you twist the facts. First you state, how legacy carriers removed pillows. Now, you complain that they offer meals onboard. It's a SERVICE being "offered", get it? Dont wanna purchase it, you dont have to? Comprehend that? it's NOT in that $500 premium, which is ANOTHER guess on your part. Other then the last minute walk ups. Most people are traveling on the CHEAP.
Couldnt watch the Movie? Sureeee. The SCREEN SIZE is probably 3 by 4 FEET with additional screens in the ceiling. Nice try though.

Last quarter PROFIT: http://www.prnewswire.com/cgi-bin/stories....4408&EDATE=

Like Mags said, Southwest evolved this industry into a trailpark. It NO LONGER competes on SERVICE, it's COST.
And, MOST OF THE INDUSTRY has gone, bankrupt, just to be LIKE----------> SOUTHWEST. And, the flying public, is NOT happy.

LOL, you dont even work for Southwest, but you sit on their board, constantly defending it. That's valuable time spent. LOL.
ONLY stating opinions.

YOUR OPINION IS EXACTLY the "State of the Industry". People coddled SW and Business Schools thought it was a drunken Herb Kelleher that inspired the Wright Brothers to even dream of modern day flight. Most of the problems effecting the industry CAN (and IS) attributed to the SW Effect. Personally I would take MY CHANCES on A-N-Y Legacy Carrier or the likes of Frontier and JetBlue rather than subject myself to SW and their operation........It's definitely NOT for Me! Cattle prods and over aged Grannies in shorts........LMFAO!

 

[SKY HIGH]

But you've shown me the light - I should bring down the other airlines. And that I will do.

.. ....YOU'RE NEXT AIRLINE HAS MY SYMPATHY.


only stating opinions

 

[USCREW]

"Southtrash"....and the people they attract. They like my money, they get me where I want to go, they do it for a fair price, and they appreciate my business. You don't like those kind of folks, so I will be sure NOT to fly US so as not to bring your airline down anymore. Too bad....I've flown to AVL and GSP several times on US...went to Grand Cayman on US...went to SJU on US. Never got what I would call stellar service on those flights, but it wasn't anything horrible either. But you've shown me the light - I should bring down the other airlines and let US only carry the cream of the crop. And that I will do.

Too bad SWA doesn't fly to Grand Cayman or San Juan huh? I'm sure that you'd rather be on them instead of this scrappy international airline with only eight first class seats.

 

[SKY HIGH]

Too bad SWA doesn't fly to Grand Cayman or San Juan huh? I'm sure that you'd rather be on them instead of this scrappy international airline with only eight first class seats.

sky high states: Who has EIGHT seats?

http://www.seatexpert.com/

ONLY stating opinions

 

[N965VJ]

Too bad SWA doesn't fly to Grand Cayman or San Juan huh? I'm sure that you'd rather be on them instead of this scrappy international airline with only eight first class seats.

Scrappy or crappy?

 

[USCREW]

Scrappy or crappy?

I didn't want to say crappy 'cuz I still luv this airline.