trundraguy
Member
- Feb 19, 2007
- 40
- 0
I have never in my life witnessed such a cluster mess or poor planning and reaction on the part of crew scheduling! They have just gone wild. I witnessed early this morning a crew being taken off the 2 day Aruba...names wiped out only to 30 min later have them replace them with Reserves. They refused to reinstate the original crew. So they went home. Then a 767 was downsized to a 757 and the extra FAA required flight attendant calls to ask if she could do something else and was yelled at "NO!, there are extra jumpseat just go" and they hung up on her. Meantime the flight next door cancels for missing a flight attendant. DUH! :blink: There are very set guidelines on "rescheduling" in the contract and if followed are very orderly. I understand they are stressed with the situation but there is no excuse to waisting resources and being downright rude. They refused to fill afternoon positions with people sitting in the crew room that wanted to work! I watched 4 go home. Scheduling says "we are not on those trips right now" and 10 minutes later you see a RSV called out for it!
I myself offered help and was hung up on. This is why we need Crew Resource Schedulers in each hub like we used to. They could book hotels and understood what was going on the ground. Now, all we get is a busy signal at OCC! I have never seen a bunch of people that cant get out of their own way. It's like we are the enemy that must be dealt with and they refuse to accept help on the fly. :down:
I myself offered help and was hung up on. This is why we need Crew Resource Schedulers in each hub like we used to. They could book hotels and understood what was going on the ground. Now, all we get is a busy signal at OCC! I have never seen a bunch of people that cant get out of their own way. It's like we are the enemy that must be dealt with and they refuse to accept help on the fly. :down: