Maybe in the collective mind group of the old US Airways you thought you were better than AWA. But from an outsider at the time looking in you were not. I looked at US Airways and saw TWA all over. A tired outdated company ready for the grave yard.
UAirways makes ‘most hated’ companies list
Phoenix Business Journal
Date: Monday, July 11, 2011, 1:47pm MST
Jim Poulin/Phoenix Business Journal
US Airways in Tempe made The Atlantic's list of 19 of the most hated companies in the U.S.
US Airways Group Inc. and several companies with major operations in Arizona made The Atlantic’s list of the “19 Most Hated Companies in America.”
Tempe-based US Airways (NYSE:LCC) was listed as the sixth most hated company, scoring a satisfaction rating of 61 out of 100.
According to The Atlantic: “Common complaints include low ratings for cabin-crew service, baggage fees and baggage handling, a lack of entertainment options and poor communication regarding delays. The company is currently censured by the Department of Transportation for its lack of communication with travelers. In June 2011, the airline carrier paid $45,000 in fines for failing to include the law-required applicable taxes and fees on the same page as a print advertisement on airfare.”
The list also includes Bank of America (19), Cox Communications Inc. (17), JPMorgan Chase & Co. (15), AT&T Mobility (14) and UnitedHealthcare (11).
Makes ya’ proud, doesn’t it?
Best,
KEEP UP THE GOOD WORK AWA/TEMPE