Who in Tempe authorizes these slap in the face incentive programs any way? Note to whoever that may be NOBODY CARES!!! Your employees are tired of making excuses for upper managements failures! Doug has the town hall meetings, Station directors have town hall meetings and the answers to every question is " We are working on it or we'll look in to that or we'll get back to you on that, you can only use those excuses for so long and it gets to the point where nobody beleives anything you say! The solution to 98% of your problems can be solved by engaging your employees TRUTHFULLY, they know whats broken they see it every day!! Let your employees help you, stop treating them like there the enemy. Your employees aren't the ones who have implemented the changes that have made us the worst airline, it was upper management! Don't continue to make the same mistakes by fighting your employees work with them.