Actually Greany, I'll have to disagree with you. I think that after more than two years of this kind of nonsense, the best thing for people to do is to vote with their pocket books. The "new" US Airways doesn't deserve to have such a passionate, caring, and loyal customer base who, heretofore have expended themselves by having been so personally invested in seeing this enterprise succeed. What has been reflected back to them, time after time, is utter CONTEMPT by the "new" management of this company.
Honestly, it's probably best to just walk away, as others have done, and spend one's hard-earned dollars elsewhere...with an airline company that will recognize their contribution to said company's bottom line and in return, provide VALUE. I don't mean to sound crude, but right now, there's no other way to say it: These loyal customers have been dicked around long enough. It's not going to change. The team in Tempe is out of their league. There are some apologists on this board who will come running to Tempe's defense. But there's nothing to defend. The team in Tempe is incompetent.
It's a strange twist of irony. I came from the original Pacific Southwest Airlines. When USAir management took over PSA, the "stuffed shirts" in Arlington, VA weren't interested in the PSA culture. It was their way or the highway. For the wonderful people, culture, and pride at Piedmont, it was much of the same. As a result, within a few short years, half of the former PSA fleet was grounded; the west coast abandoned; the Florida Shuttle; hubs in BWI, DAY, and SYR...all gone. History is merely repeating itself. Only this time, it's a desert mentality in the American Southwest trying to run a global airline in the U.S. northeast...and this team in the desert has shown NO interest in understanding who their target market is.
At this point, it's probably best to cut one's losses, accept the fact that things are not going to change, and MOVE FORWARD...
